Terms Of Use

Terms and Conditions

Welcome to Urban Mantra! By accessing or using our website www.urban-mantra.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

These Terms and Conditions apply to all users of the website, including without limitation users who are browsers, customers, merchants, or contributors of content.

The website is operated by Urban Mantra.
Contact us:
+91 74980 71567
info@urban-mantra.com

2. Eligibility

To use our services or place an order, you must be:

At least 18 years old (or the age of majority in your jurisdiction)
Capable of entering into a legally binding contract

3. Products & Orders

All products listed on the website are subject to availability.
We reserve the right to limit the quantities of any products or services offered.
We may modify or discontinue any product at any time without notice.
After placing an order, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information.

4. Pricing & Payment

All prices are listed in INR (₹) and are inclusive of applicable taxes, unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely through trusted third-party gateways. We do not store your payment information.

5. Shipping & Delivery

We aim to process and ship all orders within the specified timeframe.
Delivery times may vary depending on your location.
Shipping charges (if any) will be displayed at checkout.
Urban Mantra is not responsible for delays caused by external factors such as courier service disruptions or natural calamities.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy available on the website for detailed information.
Generally:

Items must be returned unused and in original condition within the specified return window.
Certain items may not be eligible for return or exchange due to hygiene or customization.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and product designs, is the property of Urban Mantra and protected by copyright, trademark, and other intellectual property laws.
You may not use, copy, reproduce, or distribute any content without our written permission.

8. User Conduct

You agree not to:

Use the site for unlawful purposes
Attempt to gain unauthorized access to our systems
Transmit any viruses or malicious code
Engage in fraudulent or misleading conduct

Violation of these terms may result in suspension or termination of your access.

9. Limitation of Liability

Urban Mantra will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the website or purchase of products.
Our total liability for any claim arising out of your use of the website shall not exceed the amount paid by you for the product in question.

10. Indemnification

You agree to indemnify and hold harmless Urban Mantra and its employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of the website or your violation of these terms.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, accuracy, or policies of those websites. Access them at your own risk.

12. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in your city.