Privacy Policy

Welcome to Urban Mantra!

At Urban Mantra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website www.urban-mantra.com, contact us, or make a purchase.

If you have any questions or concerns about this policy, you may contact us at:
+91 74980 71567
info@urban-mantra.com

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely via third-party payment providers)

Non-Personal Information

Browser type
IP address
Pages visited
Device type
Cookies and usage data

2. How We Use Your Information

We use the information we collect for purposes such as:

Processing and fulfilling your orders
Sending order confirmations and shipping updates
Providing customer service
Improving our website and shopping experience
Sending marketing emails (with your consent)
Preventing fraudulent transactions

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only in the following situations:

With Service Providers: For order processing, payment processing, shipping, and website functionality
With Law Enforcement: If required by law or to protect our legal rights
Business Transfers: In the case of a merger or acquisition

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

Access or update your personal information
Request deletion of your data
Withdraw consent to marketing communications
Restrict or object to certain data processing

To exercise any of these rights, contact us at: info@urban-mantra.com

6. Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to keep your login details safe and avoid sharing them.